Frequently Asked Questions

These are the most common questions our customers have asked us.

About our offers

What CPU models are you using?

Our Cost Optimized Intel Xeon VPS with SSD are running Intel Xeon E5-2670 and Intel Xeon E5-2630V2.
Our High Performance AMD Ryzen VPS with NVMe are running AMD Ryzen 3900X.

How long does it takes to delived my Cloud Server details?

It is almost instant, learn more here.

Does the Windows VPS come with pre-installed Windows OS or do I have to install it by myself?

Windows VPS offers come with pre-installed Windows and you will be provided full Administrator RDP access.
Windows license is included free of charge with every Windows VPS offer.
Discover our Windows VPS offers

What is your uptime guarantee?

In accordance with our SLA, we have an uptime guarantee of 99.99%.
Learn more about our Service Level Agreement

Do you offer private network/VLAN?

Yes, we offer private network on an isolated VLAN. The private network offers a secondary network uplink which connects multiple servers from the same datacenter on a private and isolated virtual network.

What is the uplink speed of my VPS?

The uplink of our VPS is 1Gbps shared.
Learn more about our network infrastructure

Are there any limitations on the number of servers I can deploy?

Our system updates automatically your limits based on your usage history and account balance.
We can of course increase this on request.

Do you have questions about our services or do you need help?

You can reach us by email, we are always happy to help.

  Drop us a message